Shipping Policy

Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day.

Standard Delivery: 5–7 business days. Express Delivery: 3–4 business days (select pin codes). Bulk Orders: 7–10 business days depending on quantity and location.

Free shipping on orders above ₹10,000. Standard charges apply below ₹10,000 based on weight and location. Charges are calculated at checkout.

Dispatch within 2–7 working days after order confirmation. Risk transfers once goods are handed to transporter. Tracking details sent via email and SMS.

Pan-India delivery available through trusted courier partners. Check pin code serviceability at checkout. Remote areas may experience extended delivery times.

Products are carefully packaged with bubble wrap, corrugated boxes, and protective materials. Bulk orders receive additional reinforcement to prevent transit damage.

Delays may occur due to natural disasters, strikes, incorrect addresses, or courier issues beyond our control. Customers will be notified of significant delays.

Up to 3 delivery attempts will be made. Orders returned after failed attempts may incur re-delivery charges. Ensure someone is available to receive the package.

Report damage or shortage within 48 hours of delivery with photos. Do not discard packaging until the issue is resolved. Replacement or refund will be arranged after verification.

Address modifications are allowed only before dispatch. Once shipped, delivery address cannot be changed. Contact us immediately for urgent address corrections.

Special logistics support for bulk and dealer orders. Dedicated handling, flexible scheduling, and direct factory dispatch available. Contact dealer support for customized solutions.

Provide accurate address with pin code. Ensure mobile number is active. Be available for delivery. Inspect package upon receipt and sign delivery receipt after verification.

Tracking number provided via email and SMS after dispatch. Real-time tracking available through the courier website. Contact support with your order number for tracking assistance.

We work with reliable courier partners across India. Partner selection is based on delivery location and order requirements for optimal service.

SMI Edges is not liable for delays caused by circumstances beyond reasonable control, including natural disasters, pandemics, government restrictions, or civil unrest.

Shipping policy may be updated without prior notice. Customers are advised to review this page periodically. Continued use of services constitutes acceptance of updated terms.